What is your return policy?Updated 3 hours ago
We offer a 30-day return window for a refund, store credit, or exchange.
To be eligible for a return, items must be:
In new, unworn, and unwashed condition
Returned in their original packaging with all tags attached
For hygiene reasons, underwear (boxer shorts) cannot be returned or exchanged.
Return Shipping & Fees
First return: Free on every order.
Additional returns: At your own expense. This applies to a second return on the same order or the return of an exchanged item. If shipping at your expense, please send your parcel via the carrier of your choice to:
CIMALP
1500 Avenue de Provence
ZA de Laye
26320 Saint-Marcel-lès-Valence
FRANCE
Store credit
If you opt for store credit, the balance will be added directly to your account under Store Credit. You can apply it at checkout on your next order.
Important
Once your return has been processed, your chosen compensation method (store credit, exchange, or refund) is final and cannot be modified. Please review your selection carefully before submitting your request.
Need More Information?
Requesting and shipping a return: See “How do I make a return request?”
Changing size or color: See “Do you offer exchanges?”
Refund details: See “How is my refund processed?”