What is the return period over the Christmas season?Updated 2 hours ago

For orders placed from 11 November 2026, you can exceptionally return your items until 31 January 2027, instead of the usual 30 days. This means you can give or receive your gifts and return them after the holidays if needed.

Conditions
Our usual return conditions apply:

• items must be new, unworn and unwashed;
• returned with their original tags and packaging.
  For hygiene reasons, underwear (boxer shorts) cannot be returned or exchanged.

The process is the same as for a standard return: see “How do I make a return request?”.

For orders placed outside this period, the usual 30-day return period applies: see “What is your return policy?”.