We deliver all across Europe and worldwide. To get your order delivered abroad, simply enter your address with the desired destination country, and you will see the available shipping options for that location.

We deliver all across Europe and worldwide. To get your order delivered abroad, simply enter your address with the desired destination country, and you will see the available shipping options for that location.

Do you ship internationally?

All orders to the United Kingdom are shipped by Royal Mail or Fedex, and orders for the Republic of Ireland are shipped by DPD. For shipments to Germany, Austria, Switzerland, Italy, and Spain, please switch to the relevant country and language from

All orders to the United Kingdom are shipped by Royal Mail or Fedex, and orders for the Republic of Ireland are shipped by DPD. For shipments to Germany, Austria, Switzerland, Italy, and Spain, please switch to the relevant country and language from the homepage to view specific information. For all other countries, our parcels are shipped via the standard postal service. When confirming your order please select the method of shipment and the delivery address. (whether it&apos;s your home, office or another saved address) At CimAlp we aim to get your order dispatched as quickly as possible. All orders are processed:- on the next day if placed on a working day before midnight- on the next working day if placed on a bank holiday- on Monday (if not a bank holiday) if placed at the weekend Once your order is en route, Royal Mail, DPD or Fedex will send an email to the corresponding account with a delivery date. Delivery time and costs UNITED KINGDOM HOME DELIVERY:ROYAL MAIL or FEDEX (3 to 5 working days): &#xA3;9.90 (VAT incl.) - Free from &#xA3;100 per order All orders to the UK are shipped Delivered Duty Paid (DDP), which means that CIMALP pays for VAT (goods&apos; value being under &#xA3;135 or over) and all customs duties, dues and fees for customs clearance to the British Administration, so that you are no longer required to pay anything on delivery. REPUBLIC OF IRELAND HOME DELIVERY:DPD Predict (3 to 5 working days): 9.90&#x20AC; PICK-UP DELIVERY:DPD (3 to 5 working days): 4.90&#x20AC; - Free from 65&#x20AC; per order ContactIf you have any further questions about delivery you can contact our customer service at contact@cimalp.com

What are the delivery options ?

Any questions? Contact our customer service team (average response time within 24 hours, excluding weekends).

Cimalp

Shipping

How to make a service request ?

After-Sales Service

How is my refund processed?

What is the returns policy?

Have you received my return package?

How long does it take to process a return package?

How is my exchange processed?

Do you offer exchanges?

How do I make a return request?

Returns

Can I cancel or modify my order?

Preparing and shipping your order

Orders

How do I find the correct size?

Product Guides & Care

How do I log in or create a Cimalp account?

How do I log out of my account?

How do I unsubscribe from the newsletter?

Your Cimalp Account: How to log in ?

My Account

I am unable to place an order

Ordering

About promo codes

Environmental & Social Commitment

Pricing & News

Brand History

Tips upon receiving my package

The Brand

How does the loyalty program work?

Guides & Care

Sponsorship & Partnership requests

Pricing Policy & News

Is the payment secure?

Available Options

Where can I find my invoice?

Payment & Invoicing

I'm a business or association... who should I contact?

I'd like gift wrapping.