Can I cancel or modify my order?Mis à jour 6 months ago
At Cimalp, we strive to dispatch all orders within 24 hours (excluding weekends and public holidays). If you need to cancel or modify your order, whether it’s to change the size, color, delivery address, or to use a forgotten promotional code, please contact us promptly. Our team is committed to addressing your requests swiftly. To facilitate this, send us an email through the contact form, selecting the subject 'I would like to cancel or change an order'. Please note that once orders have been handed over to the carrier, they cannot be modified or canceled.
