What is the returns policy?Updated 6 months ago

Would you not be completely satisfied with the product or find that it’s not the right size, you have 30 days to return it to us. We cover the return shipping costs by providing a prepaid return label. Your product must be new, unworn, unwashed, and have its original tags. The first return is free, but if you wish to make a second return or more, it/they is/are not.

Please allow about 5 days for the return parcel to reach us (non-priority return parcels). Once we receive your parcel, exchanges and refunds are processed within 5 days.

💡 Good to know: Would you be in a hurry or want to exchange the product, we recommend requesting a refund and then placing a new order directly on the website. This not only guarantees stock availability but also gets your new item to you faster and more easily.

Please make sure to try on shoes on a clean floor to be able to return them in perfect condition, so that we can put them back on sale.