To create an account, click on the user icon in the top right corner of the page. Simply enter your email address, and a unique code will be sent to you by email. All you need to do is enter this 6-digit code to finalize your login or account creatio

To create an account, click on the user icon in the top right corner of the page.Simply enter your email address, and a unique code will be sent to you by email.All you need to do is enter this 6-digit code to finalize your login or account creation.Please remember to check your inbox as well as your spam/junk folder.Should you experience any difficulties, please feel free to contact us at contact@cimalp.com, our customer care team will be delighted to assist you.

How do I log in or create a Cimalp account?

How do I log out of my account?. If you wish to log out of your Cimalp account, here is how to do it:. Click on the "Account" icon in the top right corner to access your personal space. Once inside your dashboard, click on the "Profile" tab. There yo

How do I log out of my account? If you wish to log out of your Cimalp account, here is how to do it:Click on the &quot;Account&quot; icon in the top right corner to access your personal space.Once inside your dashboard, click on the &quot;Profile&quot; tab.There you will find the &quot;Log out&quot; button.Once clicked, your session will be closed immediately, and your information will no longer be accessible without a new unique code sent to your email address.

How do I log out of my account?

If you wish to unsubscribe from our newsletter, no problem at all. You can simply contact us by email at contact@cimalp.com, letting us know that you no longer wish to receive our communications. Our team will process your unsubscription as soon as p

If you wish to unsubscribe from our newsletter, no problem at all.You can simply contact us by email at contact@cimalp.com, letting us know that you no longer wish to receive our communications. Our team will process your unsubscription as soon as possible.

How do I unsubscribe from the newsletter?

At Cimalp, we have chosen simplicity and security. You no longer need to memorize a password! To log in, you have two options:. Via a Unique Code:. Click on the "Account" icon in the top right corner of the website. Enter your email address. You will

At Cimalp, we have chosen simplicity and security. You no longer need to memorize a password! To log in, you have two options:Via a Unique Code:Click on the &quot;Account&quot; icon in the top right corner of the website.Enter your email address.You will instantly receive a 6-digit verification code in your inbox.Enter it on our website to access your personal space.Via the Shop App: If you use the Shop app (by Shopify), you can log in with just one click. Your tracking information and addresses are already centralized there for an ultra-fast experience.I haven&apos;t received my login code, what should I do?The code usually arrives in less than a minute. If you don&apos;t see it:Check your Spam/Junk folder or your &quot;Promotions&quot; tab.Make sure the email address you entered is exactly the same one used when placing your order.If the problem persists, wait a few minutes before requesting a new code to avoid blocking the system.Why can&apos;t I use my old password anymore?To strengthen the protection of your personal data, we have migrated to an email-authenticated login system. It is much more secure: only you have access to your inbox, and it eliminates the risks associated with weak or hacked passwords.

Your Cimalp Account: How to log in ?

Any questions? Contact our customer service team (average response time within 24 hours, excluding weekends).

Cimalp

Find all the articles you need to easily manage your CIMALP account.

My Account

How to make a service request ?

After-Sales Service

How is my refund processed?

What is the returns policy?

Have you received my return package?

How long does it take to process a return package?

How is my exchange processed?

Do you offer exchanges?

How do I make a return request?

Returns

Can I cancel or modify my order?

Preparing and shipping your order

Orders

How do I find the correct size?

Product Guides & Care

Do you ship internationally?

What are the delivery options ?

Shipping

I am unable to place an order

Ordering

About promo codes

Environmental & Social Commitment

Pricing & News

Brand History

Tips upon receiving my package

The Brand

How does the loyalty program work?

Guides & Care

Sponsorship & Partnership requests

Pricing Policy & News

Is the payment secure?

Available Options

Where can I find my invoice?

Payment & Invoicing

I'm a business or association... who should I contact?

I'd like gift wrapping.