Log in only using your email address and a one-time verification code—no password required.

Log in only using your email address and a one-time verification code&#x2014;no password required.You can set up your customer account at any time simply by using your email address.If you haven&apos;t created an account yet, one is automatically generated when you place your first order.How to log in or create your account<ol><li>Click the &#x201C;Account&#x201D; icon in the top right-hand corner of the website.</li><li>Enter your email address.</li><li>Check your inbox for a 6-digit verification code.</li><li>Enter the code on screen to access your account dashboard.</li></ol>Haven&#x2019;t received your code?Verification codes typically arrive within a minute. If yours hasn&apos;t appeared:<ol><li>Check your spam/junk folder.</li><li>Double-check the spelling of the email address you entered.</li><li>Wait 2 to 3 minutes before requesting a new code to avoid triggering a temporary rate limit.</li></ol>Why is there no password?To enhance security, we use passwordless login. Because each temporary code is sent directly to your private inbox, your account is significantly better protected against weak, forgotten, or compromised passwords.Updating your account email addressTo update the email linked to your account, click the &#x201C;Account&#x201D; icon, head to the &#x201C;Profile&#x201D; tab, and enter your new address.Looking to sign out? See <a href="https://help.cimalp.com/en-GB/how-do-i-sign-out-of-my-customer-account-488033">&#x201C;How do I log out of my customer account?&#x201D;</a>.Need a hand? Our team is available at <a href="mailto:contact@cimalp.com">contact@cimalp.com</a>.

How do I log in to my customer account?

To sign out of your account, follow these simple steps:

To sign out of your account, follow these simple steps:1.Click the &#x201C;Account&#x201D; icon in the top right-hand corner of the page to open your personal dashboard.<ol><li>Head to the &#x201C;Profile&#x201D; tab.</li><li>Click the &#x201C;Sign out&#x201D; button.</li><li>Your session will close immediately, ensuring your personal details and order history cannot be accessed without requesting a new one-time verification code.</li></ol>

How do I sign out of my customer account?

You can unsubscribe from our newsletter at any time:

You can unsubscribe from our newsletter at any time:<ul><li>From your customer account: Click the &#x201C;Account&#x201D; icon in the top right-hand corner of the website, head to the &#x201C;Profile&#x201D; tab, and untick &#x201C;Email&#x201D; under &#x201C;Marketing preferences&#x201D;.</li><li>When receiving an email: Click the &#x201C;Unsubscribe&#x201D; link in the footer of any Cimalp newsletter.</li></ul>By contacting us at <a href="mailto:contact@cimalp.com">contact@cimalp.com</a> with the address you wish to remove.Please note that even if you unsubscribe, you will still receive essential service emails regarding your orders.

How do I unsubscribe from the newsletter?

Any questions? Contact our customer service team (average response time within 24 hours, excluding weekends).

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