Any questions? Contact our customer service team (average response time within 24 hours, excluding weekends).

Cimalp

No, we do not offer a referral programme at the moment.However, you can enjoy benefits through our loyalty programme: see the article <a href="https://help.cimalp.com/en-GB/what-is-the-cimalp-vip-club-loyalty-programme-486666">&#x201C;What is the Cimalp VIP Club loyalty programme?&#x201D;</a>.To find out about our upcoming offers, sign up to our newsletter: see the article <a href="https://help.cimalp.com/en-GB/how-can-i-keep-up-with-cimalp-news-and-offers-515205">&#x201C;How can I keep up with Cimalp news and offers?&#x201D;</a>.

No, we do not offer a referral programme at the moment.However, you can enjoy benefits through our loyalty programme: see the article <a href="https://help.cimalp.com/en-GB/what-is-the-cimalp-vip-club-loyalty-programme-486666">“What is the Cimalp VIP Club loyalty programme?”</a>.To find out about our upcoming offers, sign up to our newsletter: see the article <a href="https://help.cimalp.com/en-GB/how-can-i-keep-up-with-cimalp-news-and-offers-515205">“How can I keep up with Cimalp news and offers?”</a>.

Do you have a referral programme?

Offres & tarifs préférentiels

How to Request Support for a Faulty Item

After-Sales Service

What is your return policy?

How do I make a return request?

Do you offer exchanges?

Have you received my returned parcel?

How will I be refunded?

Return

How to make a service request ?

How is my refund processed?

What is the returns policy?

Have you received my return package?

How long does it take to process a return package?

How is my exchange processed?

ANCIEN Returns

Can I cancel or modify my order?

Preparing and shipping your order

Orders

How do I find the correct size?

Product Guides & Care

Do you ship internationally?

What are the delivery options ?

Shipping

How do I log in or create a Cimalp account?

How do I log out of my account?

How do I unsubscribe from the newsletter?

Your Cimalp Account: How to log in ?

My Account

I am unable to place an order

Ordering

About promo codes

Environmental & Social Commitment

Pricing & News

Brand History

Tips upon receiving my package

The Brand

How does the loyalty program work?

Guides & Care

Sponsorship & Partnership requests

Pricing Policy & News

Is the payment secure?

Available Options

Where can I find my invoice?

Payment & Invoicing

Returns

I'm a business or association... who should I contact?

I'd like gift wrapping.

Do you have a referral programme?Updated 4 hours ago